Reseller validation for account management

In this release, we have implemented a Reseller Validation feature within the Adobe integration to enhance account management and prevent issues arising from multiple accounts associated with a single customer. This feature blocks purchases or updates if initiated by a reseller other than the one originally associated with the customer.

Key benefits

• Prevents multiple accounts: Ensures that a single customer cannot have multiple accounts, promoting consistency and reducing account management challenges.
• Improved account integrity: Restricts account changes to the reseller originally associated with the customer, ensuring proper ownership and minimizing errors.

Prerequisite

Ensure that there are no multiple accounts associated with a single customer in your production environment. Coordinate with your AppDirect technical representative to validate your environment and address any issues before activation.

Feature enablement

This feature is not enabled by default. Contact your AppDirect technical representative to request it.

Setting enablement

This feature is not enabled by default. Contact your AppDirect technical representative to request it.

Documentation

No documentation updates are required.